Terms & Conditions

Terms & Conditions

A. This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

B. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name https://www.way2destination.in

C. All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website

1. Introduction

Welcome to Way2Destination, a leading travel agency based in Karnataka, India. By booking any travel services through us, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Booking Process

2.1 Booking Confirmation
All bookings are subject to availability and will be confirmed upon receipt of the required deposit or full payment. A booking is considered confirmed only when Way2Destionation issues a confirmation voucher.

2.2 Payment Terms
Payments can be made through various modes including credit/debit cards, bank transfers, or any other method as agreed upon at the time of booking. Full payment is typically required prior to the commencement of the journey unless otherwise agreed.

2.3 Changes & Amendments
Any changes or amendments to confirmed bookings must be communicated in writing. Changes are subject to availability and may incur additional charges.

3. Cancellation & Refund Policy

3.1 Cancellation by Client (The following cancellation charges apply:)

• More than 30 days before departure: 10% of the total cost.
• 15-30 days before departure: 25% of the total cost.
• 7-14 days before departure: 50% of the total cost.
• Less than 7 days before departure: 100% of the total cost.

3.2 Cancellation by Way2Destionation
In rare cases, Way2Destination may need to cancel a booking due to unforeseen circumstances. In such instances, you will receive a full refund or the option to transfer the booking to an alternative date.

3.3 Refund Policy 

• Refunds will be processed within 3-4 business days after cancellation.
• Refunds are subject to any applicable bank charges, exchange rate differences, or service fees.

4. Travel Documents

4.1 Adhar Card/ Voter Id/ Driving license 
It is the responsibility of the traveler to ensure that they possess valid travel documents, including documents which are mentioned in the Tour Package details, before the commencement of their trip.

4.2 Health Requirements
Clients are responsible for obtaining all necessary vaccinations and health-related documents required for their travel.

5. Travel Insurance

Way2Destination strongly recommends that all travelers purchase comprehensive travel insurance to cover unforeseen events such as trip cancellations, medical emergencies, and loss of personal belongings. We are not liable for any costs incurred due to the lack of appropriate insurance coverage.

6. Liability

6.1 Agency Responsibility
Way2Destination acts as an intermediary between clients and travel service providers (e.g., hotels, resorts, transport services, activities). While we take all reasonable care in selecting reliable service providers, we are not liable for any acts, errors, omissions, or defaults of such third parties.

6.2 Force Majeure
Way2Destination shall not be liable for any loss, damage, or expenses incurred due to natural disasters, strikes, political unrest, or any other force majeure events beyond our control.

7. Complaints & Dispute Resolution

If you have a complaint during your trip, please notify the relevant service provider and Way2Destinayion immediately so that we can address the issue promptly. If a resolution is not reached, you may file a formal complaint in writing within 14 days of completing your trip. Disputes will be resolved under the laws of Karnataka, India.

8. Privacy Policy

Effective Date: 06/09/2024

At Way2Destination, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you use our services, visit our website, or interact with us.

1. Information We Collect

We collect various types of information to provide and improve our services. This may include:

a. Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Passport details (if required for travel bookings)
• Payment information (credit/debit card details)

b. Travel Information

• Travel preferences (e.g., destinations, accommodations)
• Travel history (past bookings, itineraries)
• Frequent flyer or loyalty program details

c. Technical Information

• IP address
• Browser type
• Operating system
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Booking and Payment Processing: To process travel bookings, confirm reservations, and process payments.
• Customer Support: To assist with inquiries, cancellations, and changes to your bookings.
• Personalization: To tailor offers and travel suggestions based on your preferences and travel history.
• Marketing and Communication: To send promotional emails, newsletters, or special offers, with your consent.
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. How We Share Your Information

We may share your personal information with the following third parties:

• Travel Suppliers: Hotels, car rental companies, and other travel service providers to fulfill your bookings.
• Payment Processors: Third-party payment processors to process payments securely.
• Legal Authorities: If required by law, or in response to a legal request, subpoena, or court order.
• Service Providers: Companies that help us with our business operations (e.g., IT services, analytics, marketing services).

We do not sell or rent your personal information to third parties for marketing purposes.

4. Your Choices

You have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may update or correct your personal information.
• Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
• Marketing Opt-out: You may opt out of receiving marketing communications by following the unsubscribe link in our emails or by contacting us directly.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, or destruction. These measures include encryption, secure servers, and other technical and organizational safeguards.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze website usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the “Effective Date” will be updated accordingly. We encourage you to review this policy regularly.

9. Amendments to Terms & Conditions

Way2Destiantion reserves the right to amend these terms and conditions at any time without prior notice. The latest version of the terms and conditions will be available on our website.

10. Contact Information

For any queries regarding these terms and conditions, please contact us at:

• Way2Destination
• Address: #958, Devarahakkal, Kumta -581343
• Phone: +91 9986222428
• Email: way2destinations@gmail.com
• Website: www.way2destination.in